Legal Statements
/ Home /

At Nehmeh, we take legal issues very seriously and are very protective of our corporate identity.
Kindly select one of the below links, as part of our Company Policies & Procedures.

Legal Notice
Copyright © 2024 Nehmeh Agencies & Trading (offshore) SAL , All Rights Reserved. Nehmeh, Nehme, Nehmeh.com, Nehme.com, Anton Nehmeh, the stylized logo (as per our registration: the colours gray and blue are claimed as a feature of the mark. The mark consists of two blue circular objects intertwined with a blue dot above the right circular object. Directly to the right of the blue circular objects in Arabic, gray font is the word “Nehmeh”. Directly below the Arabic version is the actual word “Nehmeh” translated to English in gray stylized font) and other works thereof and the format of the Web site are registered Trade Marks ™ and “leading provider of quality industrial solutions”, “your partner for quality industrial solutions” and “your partner for quality innovative solutions” and “upgrade to Nehmeh” are Service Marks (sm) of Nehmeh Agencies & Trading (offshore) SAL.
Nehmeh’s logos and service names (and all resemblance thereof) are also Trade Marks of Nehmeh Agencies & Trading (offshore) SAL .The text (HTML and scripts), images, graphics, sound files, animation files, video files and their arrangement at Nehmeh.com are all subject to Copyright and other intellectual property protection. You may only use the information contained at Nehmeh’s sites for your personal use and may not reproduce it (in whole or in part), distribute it, or create derivative works for any other purpose.

We are very protective of our trademarks and service marks. If they have not been registered with the both the United States and the Qatar Patent and Trademark Offices as well as ICT Qatar/CRA, then we have applications pending. All use of these marks must be with our permission. We will file appropriate legal actions to enjoin the unauthorized use of these marks. Under the law, we would be entitled to collect your profits, our actual damages and, perhaps, even our attorney fees. We thank you for your cooperation.

Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, kindly contact us


Privacy Statement

As a customer-focused organisation, Nehmeh aims to protect our customers’ privacy and ensure transparency. We view this as an opportunity to drive greater customer trust and confidence in our brands and their digital platforms. The Nehmeh privacy policy addresses what kinds of information we may gather about you when you visit our site(s) and using our service(s) and how we use it. By visiting Nehmeh.com you acknowledge and accept this Privacy Policy below.

Information About Visitors to our Websites
In general, our service automatically gathers certain usage information like the numbers and frequency of visitors to Nehmeh.com and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate and for statistical purposes. This collective data helps us determine how much our customers use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible.

For example, Nehmeh may store some information on your computer commonly known as “cookies” when you use The Site. This Information facilitates customizing your use of the Site and ensures that you do not need to re-enter your details every time you visit it. You can erase or block this information from your computer if you want to. (Your Computer’s ‘help’ screen should tell you how to do this.)
We do not use cookies to collect nor disclose personal information that would lead to identify or locate individual visitors such as names, e-mail addresses.
To know more about cookies, click here.

Personal Information about You
You can access and browse The Site without disclosing any personal information.

Disclosure
We do not use or disclose information about your individual visits to our Site or information that you may give us, such as your name, address, email address or telephone number, to any outside companies. But as we mention above, we may share with our partners the aggregated statistical “ratings” (not individual/personal details) information about the use of Nehmeh.com

Special Attention to Parents
Nehmeh Agencies & Trading (offshore) SAL takes special care to protect the safety and privacy of young people using our services.
We do not knowingly collect information about children under the age of 18 years and we believe that children should get their parents’ consent before using the Site.

Privacy Policy Changes
Nehmeh Agencies & Trading (offshore) SAL reserves the right to change or alter this Privacy Statement in accordance with local and international laws (such as GDPR), for which we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Final Note About Security @ Nehmeh
At Nehmeh, security is most important.
In the unlikely of any type of data breach, Nehmeh’s Data Protection Officer will ensure to properly communicate with you as soon as possible.
Further, a proper response and remedy shall be applied to prevent such breaches to happen again.


E-Mail Legal Notice
This email and all attachments (“Email”) are confidential and must not be reproduced, adapted or altered. If you have received this Email in error please contact the sender immediately and then delete the Email. This Email may not be error, virus or defect free. This Email is also subject to copyright. If this Email does not relate to the business of Nehmeh, it does not represent the views of Nehmeh or a related entity. Please contact the sender if you believe you have received this email in error.
FYI, Nehmeh regularly deploys anti-virus and malicious software protection, we however cannot accept any liability for damage caused by any virus / error transmitted by this email.
All emails sent or received via Nehmeh’s systems are automatically filtered and logged and may be monitored. Nehmeh shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Comments, statements and opinions expressed in this e-mail are those of the sender, and do not necessarily reflect those of Nehmeh.
Errors and omissions may occur in the contents of this e-mail arising out technical malfunctions or the sender’s error. Nehmeh accepts no responsibility for any such errors or omissions.
Nehmeh disclaims any liability for the content of emails that do not originate from its official domain name.

Note further that for the purposes of the State of Qatar law No (16) of 2010 concerning Electronic Commerce and Transactions; unless expressly agreed, Sender does not consent nor consider itself to be contractually bound in any manner, through the use of electronic communications, including but not limited to, the formation or inferred formation of a contract between Sender and the intended recipient of this email.
We additionally request the following from all our recipients:
Nehmeh Green campaign Initiative Please consider the environment before printing this e-mail


Terms & Conditions of use
ACCEPTANCE OF TERMS THROUGH USE

By using the Site and sub-sites thereof (“Nehmeh.com”), you signify your agreement to all terms, conditions, and notices contained or referenced herein (the “Terms of Use”). If you do not agree to these Terms of Use please do not use this site. We reserve the right, at our discretion, to update or revise these Terms of Use at any time. You are advised to periodically check the Site Terms of Use for changes. Your continued use of this site following after posting of any changes to the Terms of Use constitutes acceptance of those changes.

    • 1. Use of the Site:
    • Nehmeh Agencies & Trading (offshore) SAL may, in its sole discretion and at any time, modify or discontinue the Service or any portion thereof; or limit, terminate or suspend your use of the Service without prior notification to you.

      • A. Site Security: You are prohibited from violating or attempting to violate the security of the Site or any services thereof, including but without limitation:

        • Logging into or attempting to log into restricted areas without having the proper authorization.
        • Taking any actions to obtain services which are not intended for you.
        • Taking any actions to obstruct or interfere with service provided to any user.
          Any such violation may result in criminal and civil liabilities.

 

      • B. E-Mail: you are prohibited from e-mailing any unlawful, harmful, harassing, threatening, sexually, or any other objectionable material to or using our Site. Or
      • Continue to send e-mail to a recipient who has indicated that he/she does not want to receive communication from you.

2. Trademark and Copyright

You acknowledge and agree that all content and materials available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by Nehmeh Agencies & Trading (offshore) SAL, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. Notwithstanding the above, you may print or download one copy of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Nehmeh Agencies & Trading (offshore) SAL is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited.
As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this site is strictly prohibited without the express written permission of Nehmeh.com.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify us here.

3. Important Notice

  • a. No Warranty
  • All materials, information, software, products, and services included in or available through this site (the “content”) are provided “as is” and “as available” for your use. The content is provided without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Nehmeh Agencies & Trading (offshore) SAL and their sister companies and subsidiaries and licensors do not warrant that the content is accurate, reliable or correct; that this site will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. Your use of this site is solely at your risk. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.
    To help visitors understand information on this website in a variety of languages, we use third-party computer-generated/automated translation services. Automated translation is not perfect and may miss context, the full meaning may be lost, or words may be inaccurately translated. As a result, we cannot guarantee the accuracy of the converted text. Anyone relying on information obtained from translation does so at their own risk. Nehmeh Agencies & Trading (offshore) SAL or licensors, disclaims and will not accept any liability for damages or losses of any kind caused by the use of the automated translation feature. Where there is any question, the English version is always the authoritative version of the website.

    b. Limitation of liability
    Under no circumstances shall either Nehmeh Agencies & Trading (offshore) SAL or licensors, be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this site or from the purchase, use, or inability to use any product or service purchased through this site. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal or equitable theories.
    If you are dissatisfied with any portion or services of this Site or with these Terms, Your sole and exclusive remedy is to discontinue using the Site and the Services.

    c. Forward-Looking Statements
    Certain statements made herein are not historical facts but are forward-looking statements. Forward-looking statements generally are accompanied by words such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “expect,” “should,” “would,” “plan,” “predict,” “potential,” “seem,” “seek,” “future,” “outlook” and similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements include, but are not limited to, statements regarding future events, the proposed business potential, the estimated or anticipated future results and benefits of the combined efforts following the business combination, including the likelihood and ability of the parties to successfully consummate the business combination, future opportunities for the combined company and other statements that are not historical facts.

    d. Applicable Law
    This Agreement shall be governed by the laws of State Of Qatar without giving effect to its conflict of laws rules.


    Sales Terms & Conditions
    Read our sales & terms conditions here

    Anti-Spamming Policy

    Anti-Spamming Policy

    Nehmeh (defined as the “Nehmeh Group” and its affiliated companies regardless of territory) does not allow users to be subjected to nor tolerate their dispersal of unsolicited email (spam). Sending junk email or spam from Nehmeh’s Email is in violation of the terms and conditions by which we operate, and anyone found in violation of our policy may have their account terminated and the proper authorities contacted for possible prosecution.

    Outside Spamming

    Infrequently, individuals send junk email or spam by setting the ‘Reply To’ field in their mail software to point to Nehmeh’s Email account(s). We have limited control over something like this, but let it be known that we investigate all such ‘Reply to’ addresses to evaluate whether the subscriber is the true sender of the spam.

    Spam Support

    If you’ve received junk email, please forward a copy of the offending mail to legal@nehmeh.com for an immediate investigation. To ensure prompt handling of your complaint, please include the following:

    1. The subject line should read: “Spam: (subject of offending mail).”
    2. The email address of the sender in the body of your mail.
    3. A copy of the offending mail, including complete headers.

    Additional Definitions

    (1) “Recipient” means any entity capable of receiving an electronic communication on the Internet, including, but not limited to, computers, machines, electronic mailboxes, mailing lists, newsgroups, electronic bulleting boards, World Wide Web pages and sites, file servers, communications servers, mail servers, FTP hosts, telnet hosts, chat facilities, any resource accessible via the Internet, or any person or group of persons using those electronic services.

    (2) “Implied consent” means the consent to send an electronic message that a reasonable recipient of such a message would, under all the relevant circumstances of the communication, ordinarily give to the sender of the message. Determinations of reasonableness and “implied consent” shall be at The Daily Star’s sole discretion.

    (3) “Spamming” means:

    (A) Sending one electronic message once or repeatedly to any recipient without that recipient’s express or implied consent;

    (B) Sending multiple electronic messages once or repeatedly to any recipient without that recipient’s express or implied consent;

    (C) Sending one or more electronic messages once or repeatedly to any group of recipients without the express or implied consent of each of the recipients in that group;

    (D) Sending any electronic message to any recipient, whether once or repeatedly, when the primary purpose of the message is to harass, bother, annoy, disturb, distract, offend, embarrass, threaten, coerce, or cause distress, unwanted attention or discomfort to the recipient, for any reason whatsoever, regardless of the recipient’s express or implied consent;

    (E) Sending to any recipient or group of recipients without the express consent of the recipient or of each of the recipients in that group, any electronic message that solicits participation in any of the following: Chain letters, Multilevel marketing opportunities, Franchises, Business opportunity ventures, Investments, Pyramid schemes, or Charitable donations.

    (F) Sending any electronic message to any recipient, whether once or repeatedly, when the primary purpose of the message is to cause excessive use of the computers or telecommunications equipment of the recipient, of Nehmeh, or of any third person or network.

    Users shall not engage in any spamming of any kind at any time. Nehmeh reserves the right to terminate the services of any user who engages in spamming.

    Nehmeh reserves the right to block or filter mass solicitations on or through The Daily Star’s service that constitute “spamming” as defined in this Policy, regardless of the source or origin of such mass solicitations.

    As part of Qatar’s e-Transactions and e-Commerce Law was enacted by Amiri Decree on Thursday, August 19, 2010, it is further forbidden and unlawful to “spam” and is heavily penalized and categorized as a criminal act – refer to Communications Regulatory Authority


    Employment Fraud Notice
    Fraudulent acts disclaimer
    1. Introduction
    This disclaimer shall govern your use of our website. Accordingly, by using our website, you accept this disclaimer in full.

    2. Acceptable use
    You must not:
    – use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
    – use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; and/or
    – use data (including any logos, images or corporate visuals) collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing or direct mailing) for purposes of misrepresenting Nehmeh, its subsidiaries, affiliates or related companies, officers, or shareholders (the “Company”) or for any other fraudulent actions.
    – You must not use data (including any logos, images or corporate visuals) collected from our website to contact individuals, companies or other persons or entities claiming to represent the Company or any of its owners.
    – You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and not misleading in any way.

    3. Third party content
    Please note that although the Company has an official presence on various social and professional networking sites, this presence is used solely as a communication tool for the dissemination of the Company’s latest news and activities. The Company’s official presence on various social and professional networking sites is not, in any way, utilized to contact potential business partners or seek out potential business opportunities. In particular, neither the Company, nor its owners, will ever contact a third party through any of the various social and professional networking sites for purposes of conducting any business (whether current or potential). Any such business or other relationship with the Company, or its owners, will be conducted solely through official channels (not through social or professional networking sites), and by persons authorized under constitutional documentation of the Company. The Company does not endorse and is not responsible for the content of any site owned by any third party that may be linked to this website via hyperlink, whether such hyperlink is provided by the Company or by a third party. No one is authorized to link to any websites of the Company without prior written approval from the Company.

    4. Third party misrepresentation
    The Company shall not be liable for any misleading or fraudulent acts exercised by any third party claiming that such person is representing the Company or its owners. In addition, the Company shall not be liable for such misleading or fraudulent acts carried out in person or by electronic means in any form whatsoever including telecommunications, email and internet sites such as professional or social networking sites.

    5. Law and jurisdiction
    This disclaimer shall be governed by and construed in accordance with Qatari laws.
    Any disputes relating to this disclaimer shall be subject to the exclusive jurisdiction of the courts of the State of Qatar.


    Loyalty Rewards Program
    The terms & conditions of Nehmeh’s loyalty rewards program are accessible here

    Nehmeh Online Store
    The terms & conditions of the Nehmeh Online Store are accessible here

    Social Media Statement
    Nehmeh and its affiliated companies work with trusted third parties, including social network sites like LinkedIn, and with application developers who specialize in social media so we can connect to your social networks. Other social networks we use include FaceBook, Instagram, Twitter and YouTube. All of these companies operate Third-Party Sites.

    We provide access to our site by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends and connection in your network.

    If you choose to interact with us on these public forums, we cannot control how your data is collected, stored, used or shared by these Third-Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third-Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Nehmeh and its affiliated companies are not responsible for how these Third-Party Sites may use information collected from or about you.


    Accessibility Statement
    Nehmeh strives to ensure that its services are accessible to people with disabilities. Nehmeh has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

    The accessibility menu can be enabled by clicking the accessibility menu icon that appears on all the pages.

    Nehmeh continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

    Despite our efforts to make all pages and content on Nehmeh.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

    If you are experiencing difficulty with any content on Nehmeh.com or require assistance with any part of our site, please contact us and we will be happy to assist.

    If you wish to report an accessibility issue, have any questions or need assistance, please contact us



    Nehmeh holds itself to uncompromising ethical and legal standards, as a result we make it a priority to deter fraud in any form. Suspect anything unethical or suspicious? Report it




    Partner with Nehmeh

    In Qatar & the Middle East
    Grow with Nehmeh

    Value-Added Services

    Slide thumbnail

    Aftersales Support

    Maintenance Services

    Turnkey Solutions

    Online Tools

    Program

    Loyalty Rewards

    Wholesale /

    Distributorship

    Knowledge

    Center

    Financing Options

    Consultancy

    Customer Training

    Sustainability

    nehmeh green eco csr sustainability
    Community ServiceCommunity
    Service
    Learn about our award-winning
    Sustainability Strategy

    Did you know?

    First Qatari company on the Internet

    First online industrial service tracker in the world

    First Qatari company to earn AHRI certification

    First importer of evaporative coolers to Qatar

    Anton Nehmeh is one of the oldest companies in Qatar

    First importer of aftermarket auto paints in Qatar

    First heat-exchanger manufacturer in Qatar

    First importer of aftermarket auto equipment to Qatar

    First Qatari company to be member of the UNGC

    First mobile apps for industry in the region

    First industrial loyalty Program in the region

    First E-Commerce store for industrial solutions in Qatar

    First Qatari company to earn Eurovent certification

    Innovation
    is part of our DNA